1. Contact the Smart Healthy Dogs Team via email at email@example.com and include the following information: first and last name, email and phone number used to place the order, shipping address, order number, items you wish to return and quantity of those items. Within 24-48 business hours, look for an email from us that contains our return address.
2. Return the empty canister along with the confirmation number assigned to you as well as the original invoice that was included with your order.
3. At Smart Healthy Dogs, we're not satisfied unless you're satisfied. Our products are backed by a 60-day money back guarantee. If, after giving our products a try, you determine that either the Turmeric Hip & Joint Formula or Total Pet Health Pet Supplement is not right for you and your dog, simply send back the empty bottle and we'll refund 100% of your money, no questions asked. To enjoy this highest protection, simply follow this 3-step process:
Smart Healthy Dogs is not responsible for return postage. To make sure that your items make it to our facility without a problem, we recommend getting tracking and confirmation numbers. Please keep in mind that we must receive the empty bottles with 60 days of the original purchase date for the refund to be honored.
Our goal at Smart Healthy Dogs is to keep you and our other returning customers satisfied with our products, which is why we have created these guidelines. To ensure that we can keep providing customers and their furry loved ones with exceptional products, it is essential that all dissatisfied customers comply with our return policy. Any deviation from our return policy will render your purchase non-refundable.